Support
Help with the app, the Free loop, Pro, and your account.
Contact us
Email chieflyappsupport@anchorforged.com. Typical response time is 1–2 business days.
Include your iOS version, Chiefly app version (Settings - About), and a short description of what happened.
Frequently asked questions
What is Chiefly?
Chiefly is a leadership accountability system for military and civilian leaders. It tracks what you commit to and whether you follow through: Action Tracker, decisions, Note Taker meeting recordings with AI summaries, calendar, and a weekly summary. The voice coach is one input to that system, not the product. Download on the App Store.
What does a subscription include?
Free is the full tracking loop. You can run it without a subscription. Free includes:
- Action Tracker
- Unlimited decisions
- Unlimited meeting recordings and AI summaries
- Basic voice coach
- Calendar
- Weekly summary
Pro adds depth on top of that loop: history you can keep, exports, patterns, playbooks, and self-review. Pro includes:
- Everything in Free
- Deep coaching modes
- Speaker diarization
- Word, PDF, and OneNote export
- Role playbooks
- Pattern detection
- Leadership memory
- Self-review
Pro is $9.99 per month or $99.99 per year (about two months free). A new Pro subscription includes a 14-day Pro trial. The trial starts when you subscribe.
Apple bills the subscription. Cancel anytime in iOS Settings - Apple ID - Subscriptions. Canceling stops renewal. You keep access through the end of the period Apple has already billed. See pricing on the home page.
How do I restore a purchase?
Open the app, go to Settings, and tap Restore Purchases. Sign in with the same Apple ID you used when subscribing.
The voice coach or a recording is not working. What should I check?
The voice coach and meeting recordings need microphone access. Open iOS Settings - Chiefly and confirm Microphone is enabled. If the coach stops responding after you speak, tap the mic button to interrupt and start a new turn. Meeting capture uses the same permission.
I cannot sign in with Apple, Google, or Microsoft.
Confirm you have an internet connection and try again. If sign-in still fails, delete the app, reinstall it, and try once more. If the problem continues, email us with a screenshot of the error.
My meeting notes did not save.
Meeting notes are saved on your device after analysis finishes. If you close the app before analysis completes, the note may not be saved. Check Meeting History (Meetings tab - View All) to confirm. Raw audio is not kept after transcription.
How do I delete my account?
Open the app, go to Settings, and tap Delete Account. This removes your profile and associated data from our servers. Deletion is permanent. Meeting notes stored only on the device are removed when you delete the app.
How do I request a refund?
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com and sign in with the Apple ID used for the purchase.
Still stuck?
Email chieflyappsupport@anchorforged.com. We reply within 1–2 business days.